Warranty Submission
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WARRANTIES CONTRACTOR warrants the Work against defects in workmanship under the following: 16.1-1 Two (2) years for Interlocking Concrete Hardscape installations and 16.1-2 Five (5) years against settling or separating of pedestrian interlocking paver surfaces where CONTRACTOR has completed the work from start to finish. 16.1-3 No warranty for Polymeric Joint sand. 16.2 One (1) year structural warranty on poured concrete applications. The slab will not separate, open, shift or settle. However, small cracks and imperfections are very common in poured concrete and are EXCLUDED from any warranty or guarantee. 16.3-1 One (1) year for all landscape planting installations that have been automatically and properly irrigated from the point of installation. 16.3-2 The warranty of plant material is limited to a one-time replacement per item within the warranty period and will not apply if salt or calcium chloride is used by the CLIENT on walkways at the Premises, in the area of those walkways or driveways. 16.3-3 NO WARRANTY on SOD (turf), roses, annuals or bulbs. 16.4 Ninety (90) days for low voltage lighting systems. 16.5 The warranty takes effect from the date CONTRACTOR submits the invoice for final payment, provided the CLIENT has paid CONTRACTOR in full for all Work performed under this Agreement and subject to the following. The warranty does not apply if the CLIENT is in default of this Agreement or to the effects of normal corrosion, erosion or wear and tear or against damage or deficiencies caused by the faulty operations or maintenance of the CLIENT, including the failure to properly maintain water or protect planting material. 16.6-1 Upon the CLIENT providing CONTRACTOR’s Office Manager with notice of a proper warranty claim under this Agreement, CONTRACTOR will have 90 days to respond to the warranty or such other reasonable period of time as is required in the circumstances. Hazards will have a response time of 30 days. 16.6-2 Inclement weather and changes to ongoing projects may affect the scheduling of all work activities including both new installations and warranties. CLIENT will not hold CONTRACTOR responsible for any such delays for warranty work and understands that the warranty will be performed in the order it was received. 16.7 NO WARRANTY is included in areas of disturbed soils such as a minimum of 3′ from foundation areas of buildings or pools and/or where backfilling of any kind has been performed unless specifically stated in the proposal above. 16.8 Any work completed by a third party, in whole or in part, in past or in future, will not be warrantied and applies to all warranties above or otherwise implied. 16.9 Manufacturers and skilled tradesmen’s warranties differ from one to another. It is the CLIENTS responsibility to understand the warranty of the products and/or third party providers selected for CLIENTS project. It is also the responsibility of the CLIENT to register products for warranty. CONTRACTOR may assist with Manufacturers warranty information collection/correspondence upon request but the CONTRACTOR is in no way responsible or liable for product or third party provider warranties. 16.10 Acts of mother nature, vandalism, misuse, neglect, animals, pets or pests will not be warrantied.